FAQ's

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Frequently Asked Questions Regarding:

+Marbles and Jokers / Pegs and Jokers
+Where are your games made and sold?
+Common Shipping Questions

Marbles and Jokers / Pegs and Jokers
What is the difference between “Marbles and Jokers” and “Pegs and Jokers”?
"Marbles and Jokers" uses marbles and "Pegs and Jokers" uses pegs as their game pieces. It’s entirely a matter of preference. Other than that, the sets are identical. Our paddles are designed to accommodate either or both, so they can be used simultaneously in the same game if you so choose.

How many people can play?
Our 6-player set can be played with 2, 4, 5 or 6 players.
Our 8-player set can be played with 2, 4, 5, 6, 7 or 8 players.

Can three people play?
Yes, three people can play. Set up the game with 6 paddles and sit every other player.

Can ten people play if I purchase the "Expansion Set"?
The 2-player Expansion set was mainly created for people who purchased our 6-player set and would now like to expand it to 8-players. You can certainly purchase our expansion set with an 8-player game, but note that a 10-player configuration is not possible, due to the ball-and-hook size limitations. However, you could divide into two 5-player sets (or one 6 and one 4-player set).

How big are your paddles?
Each paddle measures 16" long and 4" wide at the widest part and are 1/2" thick.

Does everything fit in the box?
Yes. Our sturdy 18 x 4 x 4” cardboard storage box holds all eight paddles, the velveteen drawstring peg -or- marble pouch, the instructions and easy reference cards, and up to four decks of playing cards.

What materials are the paddles made of?
Our paddles are made from an extremely durable MDF* base and a surface of Formica^® laminate.

What is MDF?
Medium-density fiberboard (MDF) is an engineered wood product made by breaking down hardwood or softwood residuals into wood fibers, combining it with wax and a resin binder, and forming panels by applying high temperature and pressure. The wax allows liquids to bead off while the resin makes this an extremely strong and durable product.

What is the size of the pegs?
Our wooden pegs measure 1" tall and 1/2" wide across the bottom.

How big are the marbles?
We use 9/16” (14mm) glass marbles.

Why is there not a "purple" marble?
Purple and lavender marbles are extremely hard to find. We do come across them from time-to-time and will include when available. But when not, our purple paddle uses a solid gray or pink iridescent marble.

Not all of my marbles are exactly the same size. Why?
We hand package all of our marble pouches, and we do try to put together a consistent size. But marbles sizes do vary, and occasionally you may receive a marble that is bigger or smaller than the others. For a more detailed answer, we’ll leave that to the experts at “Moon Marble Company”

What other games are similar to “Pegs and Jokers”?
Sorry^®, Parcheesi^®, Aggravation®, Trouble^®, Wahoo^® and Super Tock^® just to name a few.

What other names is “Pegs and Jokers” known by?
There are many other names that the game is known by. A few of them include: Joker Board; Social Security; Backup Eight and even Divorce! If you have another, be sure to share it with us!

Where are your games made and sold?
All of our games are handmade right here in the USA. We handcraft each and every game in our shop on beautiful Whidbey Island, WA.

Where is Whidbey Island?
Whidbey Island, WA is in the Puget Sound, off the northwestern coast of the Pacific Ocean. Whidbey is located approximately 30 miles north of Seattle WA, and lies between the Olympic Peninsula and the I-5 corridor of western Washington. It is home to the Whidbey Island Naval Air Station in Oak Harbor.

Are your games sold in stores?
No, just through the internet. The majority of our sales are through our own website. But we do occasionally have listings on Etsy, eBay and Amazon for exposure. Know that purchasing your game through our Wizard Woodworks website is always the best deal!

Do you sell wholesale?
No, unfortunately we are not able to offer wholesale pricing. But thanks for considering us for your stores. It’s always a great compliment!

Common Shipping Questions
What carriers do you use to ship out your game?
We use the United States Postal Service (USPS) and UPS. If you have a shipping preference, please note it in the comments section of your order. Unfortunately, we do not have access to ship via FedEx or DHL.

Can I upgrade my order to Express mail?
No, unfortunately we do not offer Express mail options. All of our “Pegs & Jokers” and “Marbles & Jokers” games will go out in the order that we received them, and we will not put yours before others. We live on an island and have a limited pick-up schedule to be able to meet Express shipping timeframe deadlines. We can not guarantee that we can meet those timeframes and therefore will not commit to ship Express.

Why is shipping more then $15 at check-out?
We are currently offering a reduced Flat Rate Shipping charge of $15 per game set. Adding additional game accessories to your order may increase the package weight and therefore increase the shipping charges.

Do you ship to Canada?
Yes, we do! We currently use UPS Standard shipping which takes about a week to arrive. If you prefer a different shipping method, please contact us before placing your order. Higher shipping rates would apply.

Shipping cost for one game is $25 USD. Two sets shipped together would be $35 USD. We do not set the postage prices. If you have a friend or relative within the United States, we would be happy to send it to their U.S. address to save on shipping costs. Please contact us if the game you are interested in does not reflect the Canadian Postage cost at checkout, and we will be happy to assist.

PLEASE NOTE: Additional International Custom Charges may apply to orders shipped outside of the US. Charges/fees can vary depending on the country being shipped to and would be paid at the receiving end. Wizard Woodworks cannot quote these fees and fees are not included in the postage we collect. In some cases where Brokerage Fees are applied, you may be able to "Self-Clear" to avoid the high Brokerage delivery fees. Please click HERE to learn how to Self-Clear or Google to learn more. Please consult your specific country (before ordering) if any applicable customs rates, Duty, VAT or tariff charges apply. Wizard Woodworks reserves the right to refuse orders to countries we do not ship to.

Do you ship to APO addresses?
Yes, we do ship to APO addresses. Just select the applicable Armed Forces in the State/Province drop-down menu during checkout.

Do you ship International*?
Yes, we do ship to most international addresses. Just choose the applicable country from the drop-down selection for “Country” during checkout. You can preview shipping cost before completing a purchase. *Please note – All prices on this website are in USD. Additional International Custom Charges may apply to orders shipped outside of the US. Charges/fees can vary depending on the country being shipped to and would be paid at the receiving end. Wizard Woodworks cannot quote these fees and fees are not included in the postage we collect. Please consult your specific country (before ordering) if any applicable customs rates, Duty, VAT or tariff charges apply. Thank you.

Now that you’ve heard from us, we’d love to hear from you! If you have a question that isn’t covered here, or a suggestion that can improve our site, we’d love to hear from you!
Please feel free to contact us!