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Shipping & Returns

- PLEASE NOTE -
We offer a reduced FLAT RATE shipping fee of $10 per game set, 
which is substantially less then the full cost of shipping.

 

Terms Of Sale: 
If you've been hesitant about buying a game online, rest assured you'll be getting a quality product. We're so sure you'll love your new game that your satisfaction is guaranteed! We want you to be completely satisfied with your purchase.

If for any reason you are not, please contact us and we will make every attempt to make it right. If you are not 100% satisfied with your purchase, you may return it within 7 days of receipt for a full refund (less shipping costs)*. The product must be in perfect condition and all original parts must be included with the return. *Exclusion - All custom order sales are final.

Shipping:
Please remember that all of our games are handcrafted one-at-a-time, so stock and production timeframes may vary depending on time of year, inventory, and current order volume.

We offer a $10 Flat Rate shipping per game set on game orders shipped within the United States. Adding additional game accessories to your order may increase shipping charges. We use both UPS and USPS to ship. Please contact us if your order requires a specific carrier or any specific delivery instructions

Please allow 3-7 business days for delivery after production timeframe. Orders are processed in the order we receive them.

Yes, we do ship to Canada! Shipping cost for one game is $25 USD. Two sets shipped together would be $30 USD. Shipping will be calculated at check-out. All prices on this website are in US dollars. Quoted shipping prices apply to purchases shipped within the United States only. All other countries will be charged postage and can be reviewed at checkout prior to purchasing.

PLEASE NOTE: Additional International Custom Charges may apply to orders shipped outside of the US. Charges/fees can vary depending on the country being shipped to and would be paid at the receiving end. Wizard Woodworks cannot quote these fees and fees are not included in the postage we collect. In some cases where Customs Fees are applied, you may be able to "Self-Clear" to avoid high Brokerage delivery fees. Please click HERE to learn how to Self-Clear or Google to learn more. Please consult your specific country (before ordering) if any applicable customs rates, Duty, VAT or tariff charges apply. Wizard Woodworks reserves the right to refuse orders to countries we do not ship to.

Lost / Stolen Packages:
When you place an order with Wizard Woodworks, we will email you a tracking number when your shipping label is created, and again when your game ships. You, the customer are responsible for tracking your order. We rely on the US Postal Service to deliver the package to the address on the label. Once the package is marked "Delivered", Wizard Woodworks as well as the Postal Service are no longer responsible for the package. So please track your package and be aware of it's anticipated delivery date. Do not leave delivered packages unattended. Wizard Woodworks and USPS are NOT responsible for any stolen or missing packages once they are marked delivered!

Checkout Options:
We accept Visa, MasterCard, Discover and American Express credit cards as well as PayPal. Or contact us at (360) 331-1135 (West Coast Time) if you would like to send a payment through the mail. We will be happy to assist you by telephone!

Wizard Woodworks specializes in Pegs and Jokers -and- Marbles and Jokers game sets. Please contact us if you have any questions, and thank you for visiting our site!